Week 6 #15

I read Away from Icebergs, Into a New World of Librarianship, and To a Temporary Place In Iime. I choose Away from Icebergs because Rick is kind of cute and I liked his analogy of a boat as the library profession and avoiding icebergs like the "just in case" collection, reliance on user education, and the "come to us" model of library service.

He states that libraries need to provide user-centric service. As a Web 2.0 reality continues to emerge and develop, our patrons will expect access to everything – digital collections of journals, books, blogs, podcasts, etc.

I found this statement pretty profound: "If our services can’t be used without training, then it’s the services that need to be fixed—not our patrons." You go Rick!

Here's another one: "We have to be a bit more humble in the current environment, and find new ways to bring our services to patrons rather than insisting that they come to us—whether physically or virtually."

I thought he presented the situation clearly and cleverly. Got my attention.